Privacy Policy
Your privacy is our priority
Effective Date: January 1, 2024 | Last Updated: January 1, 2024
Our Privacy Commitment
At The Whole Essential, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data in compliance with Indian privacy laws and international standards.
Secure Data
SSL encrypted & protected
No Data Selling
Never sold to third parties
GDPR Compliant
Following global standards
Your Control
Manage your data anytime
Information We Collect
Personal Information
- • Full name and contact details
- • Email address and phone number
- • Billing and shipping addresses
- • Date of birth (for age verification)
Health Information
- Health conditions (for consultation)
- • Current medications
- • Allergies and sensitivities
- Medical history (optional)
- • Consultation notes
Transaction Information
- • Order history and details
- • Payment method (not full card details)
- Transaction IDs
- • Refund information
- Discount codes used
Technical Information
- • IP address and browser type
- Device information
- • Cookies and tracking pixels
- • Page views and click data
- • Referral sources
Note: We collect only the minimum information necessary to provide our services and improve your experience.
How We Use Your Information
Service Delivery
- ✓ Process and fulfill your orders
- ✓ Provide customer support
- ✓ Send order updates and tracking
- ✓ Handle returns and refunds
Personalization
- ✓ Recommend suitable products
- ✓ Customize health consultations
- ✓ Remember your preferences
- ✓ Improve user experience
Communication
- Health tips and newsletters
- ✓ Promotional offers (with consent)
- ✓ Important service updates
- Appointment reminders
Legal & Safety
- ✓ Comply with legal requirements
- ✓ Prevent fraud and abuse
- ✓ Maintain security
- ✓ Enforce terms of service
How We Protect Your Data
Encryption
256-bit SSL encryption for all data transmission and storage
Secure Servers
Data stored on secure, access-controlled servers with regular backups
Access Control
Limited access on need-to-know basis with multi-factor authentication
Regular Audits
Periodic security audits and vulnerability assessments
Staff Training
Regular privacy and security training for all employees
Your Privacy Rights
You have complete control over your personal information:
Access Your Data
Request a copy of all information we have about you
Update Information
Correct or update any inaccurate data
Delete Your Data
Request deletion of your personal information
Data Portability
Receive your data in a portable format
Opt-Out
Unsubscribe from marketing communications
Restrict Processing
Limit how we use your information
To exercise any of these rights, contact us at:
privacy@thewholeessential.comChildren's Privacy
Our services are not intended for children under 18 years. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us immediately at privacy@thewholeessential.com.
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date. For significant changes, we will notify you via email or through a prominent notice on our website.
Privacy Questions or Concerns?
Our Data Protection Officer is here to help
privacy@thewholeessential.com
Phone
+91 7303497594